What is the Serenity Plus Home Health Intake & Admission process?

Serenity Plus Home Health works with a variety of referral sources, including hospital discharge planners, physicians, skilled nursing facility social services staff, assisted living facility wellness coordinators, fiduciaries, and of course family members.  Whether you are seeking home health care services for a loved one or a healthcare professional making a referral, our goal is to make the process as smooth and straightforward as possible.

Our Intake process is quick and effortless.  In most cases your physician will send over an order, history and physical, medication list, and other documents that will assist us in your care.


After obtaining orders from the treating physician, patients are contacted within 24 hours by a care coordinator to schedule the first visit.  The purpose of this initial assessment is to complete admission process, gather relevant information, assess patient’s individual needs and determine if they fully meet Medicare home health requirements.  This first visit is performed by a Registered Nurse.   A broad range of patient physical/clinical factors will be evaluated during the initial visit, including but not limited to medication review and management, safety, psychological needs, caregiver support and environment. Based on this initial assessment, Serenity Plus clinical care team, together with the patient’s physician–will develop a individualized plan of care.  The individualized developed plan of care will be provided to the patient’s primary care physician for approval.